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After many months of development, Lonestar Truck Group has begun piloting KwikParts, an online parts application, with select customers.  KwikParts enables customers to tap into LTG's parts inventory to get real-time availability and pricing.


"Our customers are telling us consistently and persistently that they want an easier way to buy parts from us.  Too often our phones are busy resulting in delay and frustration for the customer.  KwikParts will allow our customers to purchase parts quickly and efficiently, without the telephone and without having to be a parts expert," said Dan Stevens of Lonestar Truck Group.



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What is CSA 2010?


CSA - Compliance, Safety, Accountability reengineers the former enforcement and compliance process to provide a better view into how well large commercial motor vehicle carriers and drivers are complying with safety rules, and to intervene earlier with those who are not. Rolled out in December 2010, the program establishes a new enforcement and compliance that will utilize the Federal Motor Carrier Safety Administration’s (FMCSA) resources, and those of its State enforcement partners, more efficiently and effectively, making the roads even safer for everyone.



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08

Elite Support: What is it?


It is an Elite group of Freightliner/Western Star authorized service outlets delivering a superior service experience, in a consistent manner, at a good value, as validated by the customer.


How does a dealer qualify?


Dealer participants must meet 129 defined standards and best practices and validated annually. Each facility is required to have a Continuous Improvement Coordinator on site to facilitate continuous improvement methodologies.



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31
The Detroit Diesel family of engines are built on a platform designed for “The best in Class Fuel Economy.” Best in Class Horse Power. Best in Class Torque. Best In Class Emissions. Best in Class Dependability. 


The DD Family of engines were first introduced in 2007, since then it has set the standard for all other Diesel engines. The DD Platform from the beginning was designed to meet the stringent EPA Guidelines, so it is no surprise that the Detroit Diesel is already certified for 2014 emissions. One of Detroit Diesel’s competitors has yet to meet the 2010 or 2012 emissions requirements. 



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02
LTG & Uptime Pro Keep Your Truck Running
Lonestar Truck Group service keeps your truck up and running and not down and idle using our new Uptime Pro software.  Lonestar offers full service for all makes and models of trucks.

We know when your truck is down it drains your business in two ways: downtime and repair cost.


Uptime Pro – Customer benefits:
  • Real time repair status by computer when it is more convenient and quicker than by phone.
  • Equipment visibility anywhere in the Freightliner system at participating Uptime Pro dealers.
  • Time and date stamp on written communications instead of relying on memory from phone calls.
  • Written estimates.
  • Assurance that recall and campaign items have been verified.


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